You’ve Got Questions. We’ve Got Answers!
How soon can the Supreme Team handle our cleaning needs?
All orders must be scheduled a minimum of 24 hours in advance.
What if I have to reschedule or cancel an appointment?
Appointments may be rescheduled or cancelled up to 24 hours prior to the scheduled arrival time. There will be a late cancellation fee of $75 for late notification.
Are there any limitations or fine print for the offered specials?
Specials can only be used once per household. They are not valid for move-outs, make-readys, or deep cleans.
Are there any limitations or fine print for what can be cleaned?
We do not clean human or pet waste, blood, or bodily fluids.
Are there any additional charges for cleaning supplies?
The Supreme Team provides all needed cleaning supplies and equipment.
What is the Supreme Team’s availability?
The Supreme Team is available Monday thru Saturday from 8am until 6pm.
Is the Supreme Team insured?
Yes. The Supreme Team is bonded and insured.
Do I have to be at home while the Supreme Team works?
The choice is yours. Our team of trained professionals can work following your specific on-site directions or independently. If you decide not to be present, please make arrangements with Supreme Team Cleaning when scheduling your appointment to allow access to your home.
How do I know that the Supreme Team will do a great job?
Supreme Team Cleaning guarantees the most reliable service at the overall best value. Our unmatched attention to detail and thoroughness will have you referring us to friends, family and business partners in no time! If for any reason you feel that the cleaning does not meet your expectations, let us know and we will make it right!
Does Supreme Team Cleaning handle “Move-Out” cleaning and junk removal projects?
The Supreme Team is fully capable of handling all of your move-out and hauling needs. Please note that all items left behind at the time of cleaning will be discarded and therefore deemed as un-recoverable. We encourage our customers to ensure that all wanted items have been removed from the property prior to the scheduled cleaning date.
Is junk or un-wanted item removal included in the standard cleaning cost?
Due to the additional labor, equipment and travel that may be required to accommodate customers wanting junk item removal, additional fees may be assessed to complete the project. Feel free to contact your Supreme Team representative with any cost-related questions prior to scheduling service.
Can Supreme Team Cleaning accommodate my environmental concerns?
The Supreme Team will use environmentally safe products at customers request. We also work to minimize the use of resources such as energy and water at every site.